Terms & Conditions

Terms and Conditions

Last Updated: 01/08/2025

1. Introduction

Welcome to Cube Eleven LTD (“we,” “us,” “our”). By accessing or using our website at https://cube-eleven.com (“Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Site.

We reserve the right to change, modify, or revise these Terms at any time. Changes will be effective immediately upon posting on the Site, and your continued use of the Site constitutes acceptance of the revised Terms.

2. Products and Services

We supply dietary supplements and skincare products through this website. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. We recommend to always consult with a healthcare provider before starting any new dietary supplement regimen, particularly if you have any pre-existing medical conditions or are taking medication.

3. Use of the Website

By using our Site, you agree to:

• Provide accurate and complete information when creating an account or making a purchase.
• Not engage in any unlawful activities on our Site.
• Not attempt to hack, alter, or disrupt our Site or its services.

4. Account Registration and Security

To access certain features of our Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Product Information

We strive to ensure that the products listed on our Site are described accurately. However, we do not guarantee that product descriptions, images, or other content are free of errors. Product availability is subject to change.

6. Pricing and Payments

Upon your request, we will send you a price list in the currency you are interested in. All prices are subject to change without notice. We accept payments via Visa and Mastercard. Payment is required at the time of purchase. All sales are final once processed, except for defective or damaged goods, which may be returned in accordance with our Return Policy.

7. Shipping and Delivery

We offer shipping within the UK, European Union, and other countries. Delivery times and fees will vary depending on the shipping method and destination. We are not responsible for delays caused by carriers or other third parties. Once an order is dispatched, the risk of loss or damage passes to the customer.

8. Returns and Refunds

If you are not satisfied with your purchase, please contact us by email or via the contact form. Certain products may be non-returnable for safety or health reasons, in accordance with applicable laws. Please note that dietary supplements that have been opened or unsealed may not be eligible for return unless they are defective or damaged.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our Site, products, or services. Our total liability to you will not exceed the amount you paid for the product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Cube Eleven LTD, its officers, directors, employees, agents, and affiliates from and against any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.

11. Intellectual Property

All content on the Site, including text, images, logos, trademarks, and designs, is the property of Cube Eleven LTD or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our permission.

12. Privacy Policy

Your use of our Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be resolved in the competent courts of England and Wales.

14. Termination

We reserve the right to suspend or terminate your account and access to our Site at any time, without notice, if we believe you have violated these Terms.

15. Force Majeure

We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control, including, but not limited to, natural disasters, strikes, pandemics, or disruptions in the supply chain.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: support@cube-eleven.com or here https://cube-eleven.com/contacts/.