Privacy Policy
Last Updated: 01/08/2025
- Introduction
Cube Eleven LTD (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://cube-eleven.com (“Site”) or purchase our products.
By using our Site, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Site.
- Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, email address, postal address, phone number, date of birth (if required).
- Payment Information: Payment method, credit/debit card information (processed by secure third-party payment providers).
- Purchase History: Details of products you purchase, including order numbers.
- Technical Information: IP address, browser type, operating system, device information, and browsing activity on our Site.
- How We Collect Your Information
We collect personal data in the following ways:
- When you create an account on our Site.
- When you place an order for products or services.
- When you contact us via our customer service channels (e.g., email, phone).
- Automatically through cookies and tracking technologies when you visit our Site.
- How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment.
- To send order updates, receipts, and other transactional communications.
- To improve our products and services by analyzing customer behavior and feedback.
- To provide customer support and respond to your inquiries.
- To send you marketing communications, if you have opted in to receive them.
- To comply with legal and regulatory obligations.
- Sharing Your Information
We will never sell or rent your personal information to third parties. We may share your data with the following third parties for specific purposes:
- Payment Processors: To securely process your payments.
- Shipping Partners: To deliver your orders.
- Marketing Service Providers: If you have agreed to receive marketing communications from us.
- Legal and Regulatory Authorities: If required by law or in response to legal requests (e.g., fraud prevention, compliance with legal obligations).
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and understand how our Site is used. Cookies are small data files stored on your device that help us remember your preferences and enhance your experience.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some features of our Site may not function properly if cookies are disabled.
- Data Security
We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or destruction.
However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
- Your Rights
Under the UK GDPR, you have certain rights regarding your personal data, including:
- The Right to Access: You can request a copy of the personal data we hold about you.
- The Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- The Right to Erasure: You can request that we delete your personal data, subject to certain exceptions (e.g., for legal reasons).
- The Right to Restrict Processing: You can request that we limit how we use your personal data in certain circumstances.
- The Right to Data Portability: You can request that we transfer your data to another provider in a structured, commonly used format.
- The Right to Object: You can object to how we use your personal data, particularly for direct marketing.
To exercise any of these rights, please contact us at support@cube-eleven.com.
- Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- International Data Transfers
If we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place to protect your data, as required by UK GDPR.
- Links to Other Websites
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal data.
- Children’s Privacy
Our products and services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at: support@cube-eleven.com or via the contact for here https://cube-eleven.com/contacts/.
Important Notes:
- Data Protection: Under the UK GDPR, businesses must be transparent about how they handle personal data. This includes clearly explaining the purpose of data collection, how long data will be retained, and how customers can exercise their rights.
- Marketing: If you intend to send marketing emails or newsletters, make sure you obtain explicit consent from users. They should also have the option to opt-out at any time.
- Cookies: Ensure compliance with UK laws regarding cookies. Provide clear information and obtain consent before placing cookies that track personal data.
Always ensure this policy is updated regularly to reflect any changes in your data practices or legal requirements, and consult with a legal professional to ensure compliance.
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